SMTP + IMAP
Sending and incoming workflow
Ticketing
Support conversations in WordPress
Newsletters
Newsletter extension available
One Dashboard
Less tool switching for your team
The core tools your team uses every day.
A quick overview of the main platform capabilities. The complete feature reference lives on the dedicated Features page.
Email ticketing that feels natural
Incoming customer messages become organized support conversations while customers keep using ordinary email.
SMTP
Send support replies and WordPress email through your configured SMTP account.
IMAP Sync
Bring customer replies from your inbox directly into WordPress.
Multiple Mailboxes
Connect support, sales, billing and other same-domain addresses from one installation.
Customer Contacts
Save useful customer details and search contacts while composing messages.
Canned Replies
Reuse frequent answers and keep support communication consistent.
Email Design
Use branded templates, logos, signatures and footers for better presentation.
Delivery Logs
See outgoing WPMailDesk and WordPress email activity in one central log.
Strict filtered-sender hard ignore
Ignore configured senders completely: no ticket, contact, attachment import, activity history or automatic response.
Automatic acknowledgement controls
Send a branded acknowledgement while respecting filtered senders and no-response rules.
Keep customer communication familiar.
WPMailDesk works behind the scenes, so your customers do not need to learn a new system or create a portal account.
Customer emails your business
They use the same support, sales or billing address they already know.
WPMailDesk retrieves the message
IMAP sync brings the message into your WordPress helpdesk workflow.
Your team replies from the ticket
Use SMTP, canned replies, customer contacts and branded email templates.
The conversation stays organized
Related replies remain part of the same support thread wherever possible.
One business, several email roles.
More than a feature list a complete email workspace.
Show customers the actual product experience: support inbox, customer context, branding and delivery health.
Keep support organized without changing how customers email you
Customers use normal email. WPMailDesk turns messages into manageable conversations on your side.
Give every reply more context
Search contacts, review prior conversations and avoid asking repeat customers for the same information again.
Anna Johnson
anna@example.com
See ticket workload and email health in one command center
Monitor open support work, sending activity, recent delivery logs and system health before problems become customer complaints.
Add normal newsletter campaigns to the WPMailDesk help desk.
This package combines Core Premium with Newsletter Premium for teams that need help desk workflows plus normal newsletter campaigns.
Complete Suite for full email marketing operations.
Core Premium + Newsletter Premium + Verification + Warm-Up + Reply Intelligence + advanced marketing features in one complete package.
Email Verification
Clean and validate recipient lists before email marketing sends.
Email Warm-Up
Prepare sending reputation with controlled warm-up workflows and pacing.
Reply Intelligence
Surface replies and response signals so marketing conversations can be handled intelligently.
Advanced Marketing
Use the complete marketing layer with deliverability preparation and advanced campaign operations.
Choose the WPMailDesk package that matches your email workflow.
Three paid packages: WPMailDesk, WPMailDesk + Newsletter Addon, and WPMailDesk + Email Marketing (Complete Suite). The Basic plugins remain available separately as a free test drive.
WPMailDesk
Full support desk and professional email workflow.
- Everything in Free
- Shared inbox & ticketing
- Multiple addresses on one domain
- Customer profiles & history
- Canned replies & Email Design Studio
- Premium controls & support
WPMailDesk + Newsletter Addon
For teams running support and outbound campaigns.
- Everything in Premium
- Newsletter campaign add-on included
- Contacts, CSV & manual audiences
- Preview & real SMTP test
- Scheduling, send limits & pacing
- Unsubscribe & suppression protection
WPMailDesk + Email Marketing (Complete Suite)
Full email marketing platform with deliverability preparation and reply intelligence.
- Everything in WPMailDesk + Newsletter Addon
- Email Verification
- Email Warm-Up
- Reply Intelligence
- Advanced marketing controls
- Full email marketing platform
Compare before you upgrade.
Compare the three WPMailDesk packages.
| Feature | WPMailDesk PKR 1,499 | WPMailDesk + Newsletter Addon PKR 2,499 | WPMailDesk + Email Marketing (Complete Suite) PKR 4,999 |
|---|---|---|---|
| Core help desk + SMTP | ✓ Core Premium | ✓ Core Premium | ✓ Core Premium |
| Shared inbox & ticketing | ✓ Included | ✓ Included | ✓ Included |
| SMTP + IMAP workflow | ✓ Included | ✓ Included | ✓ Included |
| Customer profiles & history | ✓ Included | ✓ Included | ✓ Included |
| Canned replies & Email Design Studio | ✓ Included | ✓ Included | ✓ Included |
| Newsletter Premium | — | ✓ Included | ✓ Included |
| Contacts / CSV / manual audiences | — | ✓ Included | ✓ Included |
| Preview + real SMTP test | — | ✓ Included | ✓ Included |
| Scheduling / pacing / suppression | — | ✓ Included | ✓ Included |
| Email Verification | — | — | ✓ Included |
| Email Warm-Up | — | — | ✓ Included |
| Reply Intelligence | — | — | ✓ Included |
| Advanced marketing features | — | — | ✓ Complete Suite |
| WooCommerce Customer Sync | — | — | ✓ Included |
| WooCommerce Marketing | — | — | ✓ Included |
| Verification Before Campaign Sending | — | — | ✓ Included |
More than SMTP. More than tickets.
A practical comparison of product focus.
| Capability | WPMailDesk | WP Mail SMTP Pro | FluentSMTP | Fluent Support |
|---|---|---|---|---|
| Primary focus | Email helpdesk + SMTP + campaign layer | WordPress email delivery | SMTP routing | WordPress helpdesk |
| SMTP / WordPress outgoing mail | ✓ | ✓ | ✓ | Support replies |
| Email-to-ticket workflow | ✓ | — | — | ✓ |
| Direct IMAP inbox sync | ✓ | — | — | Different incoming-email workflow |
| Customer history | ✓ | — | — | ✓ |
| Email Design Studio | ✓ | — | — | Support email settings |
| Newsletter campaign layer | ✓ Included with Premium + Add-ons | — | — | Separate integrations |
| Starting annual price | PKR 0 Free · PKR 1999 Premium · PKR 2999 Premium + Add-ons | $39 intro / $99 renewal | $0 | $103 intro / $129 list |
Competitor pricing and features can change; verify before publishing.
A support workflow teams can actually understand.
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Everything you need to know before you start.
Clear answers about the free Basic test drive and the three paid WPMailDesk packages.
FAQ question 1+
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FAQ question 2+
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FAQ question 3+
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FAQ question 4+
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What is included in WPMailDesk?+
WPMailDesk is the Core Premium package for help desk + SMTP, including the full ticketing workflow, multiple same-domain mailboxes, customer history, canned replies and Email Design Studio.
What does WPMailDesk + Newsletter Addon include?+
It combines Core Premium with Newsletter Premium for normal newsletter campaigns, including audiences, preview, real SMTP testing, scheduling, pacing and suppression protection.
FAQ question 7+
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FAQ question 8+
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What does the Complete Suite add?+
The Complete Suite includes Core Premium + Newsletter Premium + Email Verification + Warm-Up + Reply Intelligence + advanced marketing features for a full email marketing workflow.
FAQ question 10+
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